Over the following 20 years, Heather has performed many technical and leadership roles, including programmer, systems analyst, team leader and project manager of small, medium and large scale projects, developing and supporting applications, system software, testing, database management, communications, online systems, websites, change management and migrations.
Moving out of direct employment in IT for a period of time, Heather completed additional tertiary qualifications in community development and diversional therapy.
Heather has worked in a paid or voluntary capacity across many industries/sectors, including telecommunications, finance, engineering, childcare, education, publishing, health, aged care, aviation, arts, recreation, not-for-profit, charity and community.
Heather has engaged in policy development and organisational management, as well as both formal and informal support of team members, colleagues and clients in the application of technology to their individual and organisational needs.
Heather enjoys working with a wide range of people, facing new challenges, solving problems and learning something new every day.
Heather has served clients ranging in age from their teens to their 90’s, with widely varying ability levels, from diverse social and cultural backgrounds and business types.
Heather is passionate about empowering people to tame their technology to meet their life and business goals.
Since returning to the IT field in more recent years, Heather is proud to have become a member of Jim’s Computer Services, a collaborative community of talented individuals who share their skills and experience to support their collective client base, and each other, by their commitment to the highest professional standards of integrity, excellence, accountability and continuous improvement in the delivery of high quality customer service and outcomes.
Heather is one of many consultants/technicians servicing areas of Bentleigh and all surrounding areas of Melbourne Bayside and South Eastern Suburbs..
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